Bridesire
Bridesire Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bridesire has 1.4 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Initial communication.
Cons: Poor customer service, Refusal of refund.Recent recommendations regarding this business are as follows: "Poor communication. They did not deliver my wedding dress within the time they assured me. I had to use alternative dress. After multiple emails Mischelle replied back to me that a refund will be issued to me. This was almost TWO months ago! And still I have not received my refund. Thank you Bridesire got crushing me on my wedding day.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bridesire has 1.4 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Initial communication.
Cons: Poor customer service, Refusal of refund.Recent recommendations regarding this business are as follows: "Poor communication. They did not deliver my wedding dress within the time they assured me. I had to use alternative dress. After multiple emails Mischelle replied back to me that a refund will be issued to me. This was almost TWO months ago! And still I have not received my refund. Thank you Bridesire got crushing me on my wedding day.".
Most users ask Bridesire for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
My dress
Preferred solution: Full refund
User's recommendation: Poor communication. They did not deliver my wedding dress within the time they assured me. I had to use alternative dress. After multiple emails Mischelle replied back to me that a refund will be issued to me. This was almost TWO months ago! And still I have not received my refund. Thank you Bridesire got crushing me on my wedding day.
Need to return dress
Need to return dress
Ich möchte wissen warum mein kleid noch nicht verschickt wurde
Ich möchte wissen warum mein kleid noch nicht verschickt wurde
IT'S A SCAM!!!
Preferred solution: Full refund
Never got money refund
Refunding Dress Order #356****
- Refusal of refund
- Items not as described
Preferred solution: Full refund
DON'T BUY, there scammers
- Refusal of refund
- Poor customer service
- Items not as decribed
Preferred solution: Full refund
These people are just big liars
this companys return/cancellation policy is so convoluted and also contradicts itself many times on their website. i tried cancelling an order within the timeframe provided and they took forever to answer and then said ok they would notify the warehouse to cancel.
the next day they say sorry the order was already measured out. so i said well then just cancel it and dont send and if you have to charge a stocking fee then that is ok with me. the next thing i know they send an email that they sewed up and shipped the item!!!! when i tried to get in touch with them to get an explanation as to why they would ship it and charge me the full price there was no answer.
from what i understand they will only refund my money - partially - if i ship the item back to them - IN CHINA - which would cost four times more than the item itself.
they are hoping that i just give up! SWINDLERS!!!!!!!!!!!
They are cheating and will not return money back
Preferred solution: Full refund
Bridesire doesn't pay back the money they steal
- Poor customer service
Preferred solution: Full refund
BRIDESHIRE
If you call the 1-88*-582-**** and 848-229-**** one is no longer in service and the other is not accepting calls. BEWARE!!!!
My brothers wedding is in a week and still have not received the dress. I did the live chat on their website and was told the dress was still in China and they were not sure if it would arrive in time. I thought this company was in NJ, not China. They said the soonest they can ship is Oct.
13th., my brothers wedding is the 17th. Originally they estimated shipping to be 4-10 days.
This dress was purchased last month. This company said they will not refund will not refund because the order was placed over 14 days ago.
- Refusal of refund
- Did not ship and will not refund
Wrong color-did not receive until way after it was to be delivered
Ordered dress, did not receive dress or refund
- Poor customer service
- Refusal of refund
Preferred solution: Full refund
Forced to ship the rejected item and refused to refund the second item never made. Spent over $300USD for nothing.
DON'T SHOPE AT BRIDESIRE, QUALITY IS HORRIBLE AND THE DRESS RARELY LOOK LIKE THE PHOTO. ALSO NOTICE THEY DON'T HAVE DETAILED PHOTOS OF THE DRESS EVER. ONLY ONE ANGLE AND THE PHOTO IS BAD QUALITY. THAT'S THE POINT. THE DRESS WOULD ONLY LOOK "LIKE" THE PHOTO FAR AWAY & OF BAD QUALITY.
I ordered two dresses. I was concerned about the quality. Asked them to make one and ship it first. The first one made nothing like the photo. I asked them to alter/remake the item after reviewing the photos as you can see below. They forced to ship the item to me anyway, I rejected the parcel. They parcel went back to them but they refused hence the parcel got left in the unclaimed warehouse of fedex and they claim I've never received hence no refund can be issued.
They also refused to refund the second dress that they've never made and shipped. There's no real excuse for this second dress not to get the refund. They simply ignore my emails after that. This website is basically a scam more than a business.
- Initial communication
- Poor customer service
- Product quality
- Items not as described
Preferred solution: Let the company propose a solution
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Con artists not posted on Facebook since 2014 not on twitter since 2012 I met a woman who showed she had payed for wedding dress and not received it no contact with said company as they don’t reply