Bridesire - Refunding Dress Order #3567352‏

I had a very bad experience with I didn't expect !

I order a dress "# 2015062313340018" from on June 23, 2015, once I received it I found not matching with the pictures I saw on the website, even its color. So I asked them for sending back the dress and refund, and we agreed about that, and I paid extra charges for sending it back.

I send the dress on July,20, 2015, and attached the receipt and tracking.

I send many emails and this issue has been ignored for long time without any response !

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Turnaround Time
Customer service
Diversity of Products or Services
Discounts and Special Offers

  • What I liked
      No items
  • What I disliked
    • Refusal of refund
    • Items not as described

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Bridesire Refund Policy
Review category
Ceremonies and Events
review #814604 by

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