I had a very bad experience with bridesire.com I didn't expect !
I order a dress "# 2015062313340018" from bridesire.com on June 23, 2015, once I received it I found not matching with the pictures I saw on the website, even its color. So I asked them for sending back the dress and refund, and we agreed about that, and I paid extra charges for sending it back.
I send the dress on July,20, 2015, and attached the receipt and tracking.
I send many emails and this issue has been ignored for long time without any response !
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
What I liked
What I disliked
- Refusal of refund
- Items not as described
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Bridesire Refund Policy
- Review category
- Ceremonies and Events
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