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Please do NOT BUY from bridesire a dress. The size was totally different than ordered. I ordered UK size 12, but received size corresponding to size 18 minimum. I wrote them that I am returning the dress and after 5 months from returning the dress, I do not have Money...
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#1099129
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this companys return/cancellation policy is so convoluted and also contradicts itself many times on their website. i tried cancelling an order within the timeframe provided and they took forever to answer and then said ok they would notify the warehouse to cancel. the...
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Anonymous
Candra

Did you get your refund? I sent mine back to China because it took so long to arrive I ordered a different gown, then when it sid finally arrive, it was a total piece of cheap...

#839675
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Bridesire - Refunding Dress Order #3567352‏
Bridesire - Refunding Dress Order #3567352‏
I had a very bad experience with bridesire.com I didn't expect ! I order a dress "# 2015062313340018" from bridesire.com on June 23, 2015, once I received it I found not matching with the pictures I saw on the website, even its color. So I asked them for sending back...
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1.3
I didn't like
  • Items not as described
  • Refusal of refund
#814604
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Bridesire - DON'T BUY, there scammers
Bridesire - DON'T BUY, there scammers
Bought a Promdress and ordered the dress in original size so that we could return the dress. The delivery was very fast! The dress was terible... 2 sizes too big but and unfortunately there was no label in the dress so we and also Bridesire, could not know what size...
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2.5
I didn't like
  • Poor customer service
  • Items not as decribed
  • Refusal of refund
#769145
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If you call the 1-888-582-5438 and 848-229-7555 one is no longer in service and the other is not accepting calls. BEWARE!!!! My brothers wedding is in a week and still have not received the dress. I did the live chat on their website and was told the dress was still in...
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Leesburg, Indiana
I didn't like
  • Refusal of refund
  • Did not ship and will not refund
#713437
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I ve so foolish to send back dress and they are saying that it is not arrived. One support said that everything is ok and I should wait for 10 days for money transfer, after that period they said "we don't have a dress, we will not send any money back". No one replied...
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Anonymous
Sophie

Hi, I have the same problem! " Michelle' is ignoring me as I was so *** to send the dress back to them. These people have no heart what so ever. Service is poor and actually ...

1.3
Munich, Bayern
#712271
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this website is a total scam scam scam everything is prompted by computer they do not do what they say now i realize after reading all of the scam stories about the company sent dress - was wrong color-sent pictures and all- never heard back scam scam scam sad this...
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#700979
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My daughter ordered a nice dress online but changed her mind same day because she found out she wouldn't receive it in time for her big day. She cancelled the order same day and received an answer that the order was cancelled - but the money paid through Visa was gone...
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Anonymous
Anonymous

Still not a word from these criminals - hope word will spread to stop them totally from cheating and stealing from people. Wish I had a way to stop them

Anonymous
Anonymous

I returned a dress 15 months ago. I have called over and over. Left message after message. Sent hundreds of emails and all I get is an auto response that tells me they receive...

1.8
Slagelse, Sjelland
I didn't like
  • Poor customer service
#685378
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On December 31, 2013, I ordered a dress and swatches on order number 3555585. I asked to have the dress held until June, but the swatches shipped immediately. My plans have changed and I no longer needed the dress - and requested the price of the dress refunded. I...
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I didn't like
  • Poor customer service
  • Refusal of refund
#669395
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dress was made for a size 12 bottom and 45 bust. This is not what I ordered. As soon as I saw the reviews, I called credit card and disputed the purchase. I will send this dress back to China, save return receipt from DNL and let the scam company fight it out with my...
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#669114
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